Chapter 518: 518: Trouble at This Critical Moment
Chapter 518: Trouble at This Critical Moment
“That’s something for later.” Cindy nodded, “But we’ll do as you said.”
“This time, you make the decision.” Cindy added.
Adrian Zhekova then said to Sheldon Rowland: “Don’t they have another restaurant in Nork City? Cause some trouble for their restaurant and make it impossible for them to get away.”
“Yes.” Sheldon hung up the phone and got to work.
As an excellent assistant, of course, Adrian Zhekova didn’t need to come up with the specific implementation plan.
Adrian only gave a general direction, and it was Sheldon who arranged the specific execution.
If Adrian had to think through all the details and tell him, then what would he be needed for?
Wouldn’t he be undeserving of his high salary?
The competition for the position of Adrian’s assistant was fierce, with many people eyeing it.
Sheldon had to strive to secure his position.
In Nork City, because Wendy Clarke’s flight reservation date was relatively late, Zoe Silverstone couldn’t afford to stay in Nork City for so long, so she had to return to Belfard first.
Wendy booked a flight for Thursday.
But unexpectedly, during the dinner rush hour on Wednesday, Wendy suddenly received a call from the Restaurant Manager.
“Ms. Clarke, a customer dining in the restaurant claims to have seen a rat running out of the kitchen. She screamed on the spot and called the Department of Commerce and Health Bureau to report the incident. The restaurant is now in chaos.”
“All the customers are still in the restaurant, refusing to dine or leave, demanding an explanation from the restaurant. Even if the restaurant offers a free meal, they don’t agree, insisting on a huge compensation. We’ve been unable to persuade them to leave the restaurant.”
Wendy was having dinner at home, and had just finished packing her luggage in the afternoon, preparing to leave for Belfard tomorrow.
Hearing the Restaurant Manager’s words, Wendy slammed her chopsticks on the table: “How could there be rats in the kitchen!”
“How did you check the hygiene!” Wendy said angrily.
“We check every day. Moreover, we have placed rat poison in the corners to ensure that there are no rats. Even if there were, they would have been poisoned to death and couldn’t run out alive,” the Restaurant Manager said. “We don’t know what happened today, but suddenly a rat appeared.”
“I’ll be right there!” Wendy said. “Have people from the Department of Commerce and the Health Bureau arrived?”
“They’re already here, saying that they will revoke our licenses, and suspend our business while requiring our restaurant to undergo rectification,” the Restaurant Manager sounded utterly discouraged.
“The customers are still making a fuss in the restaurant. Some even went to the entrance to make a scene, attracting the attention of passers-by. People have even called the TV station, and reporters have arrived. We can’t stop them.”
“When we tried to get the customers away from the door, they accused our restaurant of bullying customers. We didn’t dare to let the waiters step in. The slightest touch and they’d claim our staff hit them.” The manager had never encountered such a difficult problem since taking office.
Nork City is not big, and Wendy was adept at handling social relations.
Everyone up and down was well taken care of.
Therefore, no one came to cause trouble, and all the documents were quickly obtained.
Even if there were some minor issues, they were well suppressed due to Wendy’s good management.
But this time, it caught the manager off guard.
The incident happened suddenly and quickly.
“I’ll be right there.” Wendy said immediately. “Give me a call on the road later, and tell me in detail what is going on.”
Seeing Wendy hang up, Joshua Clarke immediately asked with concern: “What happened? What’s the problem at the restaurant?”
“A customer saw a rat in the restaurant and made a scene. All the customers are claiming compensation and have called for a report. Now people from the Department of Commerce, Health Bureau, and even journalists from the TV station have arrived.”
“I have to go deal with it right away. Let’s not talk about this now. I still need to confirm the details with the manager on the road. We’ll discuss the rest when I get back.” Wendy got up to get her bag and car keys.
With a gloomy face, she said, “Why did this have to happen at such a critical time!”
On the road, Wendy called the Restaurant Manager again while driving.
Wearing bluetooth earphones, she asked, “What exactly happened? Tell me in detail.”
“Tonight, during the dinner rush, the rat was discovered by a couple. It was the wife who first noticed, and she screamed loudly, shouting that there was a rat,” the manager said.
“Her scream alerted all the customers. Many people saw the rat running around recklessly in the restaurant, and the customers became chaotic.”
“Especially the female customers, who were frightened, screaming and running everywhere, even jumping on chairs,” the manager said.
“I could only let the waiters hurriedly comfort and maintain order, while I went to the first customer who discovered the rat, ready to appease them. Who knew that by the time I arrived, the customer had already made a report over the phone? I couldn’t stop it in time.”
“When she put down the phone, I hurriedly apologized and hoped to appease the customer first, which would save us a lot of trouble later. But the other party was persistent and incited other customers to join the fight against us.”
“Who was the first to demand compensation?” Wendy asked.
“It was the very first one who discovered the rat. She insisted on compensation. I said all customers would not be charged for their meals, but she was unwilling. She claimed that she was mentally traumatized and felt nauseous thinking about the food she ate in the restaurant.”
“She didn’t know how many ingredients had been touched by the rat. If it was raw, it would still be okay since it would be sterilized by high temperature during cooking. But if the rat touched or even ate the cooked food, she felt like vomiting.”
“She also wanted to go to the hospital for an examination to make sure she hadn’t contracted any viruses or bacteria,” the manager said. “As soon as she said that, the other customers also started making a fuss.”
“They began to feel uncomfortable here and there. They also complained that the food was dirty and the kitchen must be full of rats, rat droppings, and rat nests.”
It wasn’t just the customers who were affected – even the manager felt uneasy.
“In any case, they felt dirty and seemed to have gotten sick from eating,” the manager said helplessly.
“With so many people causing a commotion together, our staff couldn’t calm them down,” the manager said. “That customer who discovered the rat, she’s also instigating the others. She insists that we must compensate them, and it can’t be let go.”
“She also incited other customers to make a scene at the restaurant’s entrance, attracting many bystanders. Some customers even called Nork City TV station’s program phone right away, and the reporters followed up immediately.”
What happened today was sudden and unexpected, with no time or chance to respond.
It seemed well calculated.
Step by step, the restaurant manager was caught off guard.
At the very beginning of the commotion, the restaurant manager intended to appease the customer.
But before the manager could get there, the customer had alerted everyone, causing chaos everywhere.
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